Privacy Policy

Last Updated: March 27, 2026

At 9jaoncloud ("we," "us," "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address when you fill out forms, book consultations, or contact us.
• Professional Information: Company name, job title, business requirements when you request services.
• Technical Data: IP address, browser type, device information, pages visited, and usage patterns (collected via cookies and analytics).
• Application Materials: CV/resume, cover letter, and qualifications when you apply for job openings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our technology consulting services
• Process your appointments, bookings, and service requests
• Send you service-related communications (appointments, updates, security alerts)
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent, which you can withdraw anytime)
• Process job applications and communicate with candidates
• Improve our website and services
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your information includes:

• Contract Performance: Processing necessary to fulfill our services to you
• Consent: You have given consent for specific purposes (e.g., marketing emails)
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required by applicable law

4. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting, email delivery, payment processing) under confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• With Your Consent: When you explicitly agree to the sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Restricted access to personal information on a need-to-know basis

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements

Specific retention periods:

• Client data: Duration of business relationship + 7 years (legal requirement)
• Job applications: 2 years from application date
• Marketing contacts: Until you unsubscribe or 3 years of inactivity

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing your data
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at info@9jaoncloud.com.ng

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. For more information, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this policy.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.

12. Data Protection Officer

For questions or concerns about data protection, you can contact our Data Protection Officer at:

9jaoncloud Data Protection Officer
Email: dpo@9jaoncloud.com.ng
Address: 1 No 39, 1st Avenue, Festac Town, Lagos State, Nigeria

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9jaoncloud
Email: info@9jaoncloud.com.ng
Phone: +234 808 532 4278
Address: 1 No 39, 1st Avenue, Festac Town, Lagos State, Nigeria